Last Updated: 02/12/2024
Welcome to healphant.
Healphant, owned by Friendly and Useful, LDA, registered under NIPC 516190385, aims to make trustworthy communication between professionals and clients accessible to anyone, anytime, and anywhere. This platform connects clients and professionals, providing tools to communicate, organize schedules, and set up interactions outside of emergencies. Professionals can efficiently reach a wider range of clients, and clients can easily connect with professionals. Please note that this Privacy Policy is intended to provide clarity on how Healphant protects your personal data. It applies to Healphant, all our staff members, contractors, interns, board members, fellows, and others bound by confidentiality agreements. Healphant does not sell or rent personal data to third parties without consent.
What we collect:
Personal data is any information that identifies an individual. We collect minimal information necessary to fulfill our services. When you visit our website, we use cookies essential for functionality, as explained in our Cookie Policy.
When creating an account, posting an issue, making a payment, or sending an invoice, we collect personal information such as email addresses, names, and other data required by law. This information is based on user consent and legal or contractual obligations. We strive to collect and process data securely and anonymously wherever possible. For example, we use pseudonyms instead of full names when communicating issues to professionals.
When professionals register on the platform, we collect personal details such as names, professional identification numbers, and IDs to verify their identity and qualifications. Legal and contractual obligations guide this processing.
The platform may use email addresses for communication or marketing, always including an option to unsubscribe. To stop receiving marketing emails, contact us at: hey@healphant.com.
How we store and use personal data:
We use industry-standard security measures to protect personal information. While risks exist when uploading information online, Healphant works to minimize them. Personal data is shared only with Healphant unless otherwise stated. Users retain the right to view, modify, or delete their data at any time by contacting us at: legal@healphant.com. Payment data is processed securely through Stripe and is not directly accessible by Healphant.
Social Media:
We use social media for visibility and promotion. These platforms are managed by third-party service providers. Please review their privacy policies for details on data usage.
Cookies:
Our site uses only essential cookies to improve functionality, such as remembering login details or language preferences. Detailed information on cookies and their purposes is available in our Cookie Policy. If you have any questions about our use of cookies, contact us at: hey@healphant.com.
Cookies
Our site only uses cookies which are strictly necessary for it to work, or work more efficiently, such as remembering a user’s login details or language preferences. They are limited in time as well as in their purpose. The text below explains each cookie we use and why:
__stripe_mid (or “muid”; part of stripe.js): First party cookie which serves as fraud prevention and detection. Has a life duration of 1 year. Belongs to the domain stripe.com (applies to webpages served by stripe.com like dashboard or docs)
__stripe_sid (or “sid”; part of stripe.js): First party cookies which serves as fraud prevention and detection. Has a life duration of 30 minutes. Belongs to the domain m.stripe.com (common cookie, applies to both stripe.com and merchant domain that includes stripe.js)
m (or “guid”; part of stripe.js): Third party cookie which serves as fraud prevention and detection. Has a life duration of 2 years. Belongs to the domain m.stripe.com (common cookie, applies to both stripe.com and merchant domain that includes stripe.js)
session: First party cookie which serves login session for Stripe Dashboard. Has a life duration up to 90 days.
lsession: First party cookie which serves as login session for Stripe Express Dashboard for Stripe Express Users. Has a life duration of 7 days.
stripe.csrf: First party cookie which serves as cross-site request forgery protection for Stripe Dashboard Users. Has a life duration of 1 year.
cliauth_secret: First party cookie which is used to confirm authentication for the Stripe CLI. Has a life duration equal to the amount of time the session took.
art_token/cbt_token/cct_token/cdt_token/ect_toksvt_token/lc_token/prt_token/act_token: First party cookies used to confirm authentication for account recovery/change of bank account/login challenge/password reset/support request/adding an email/new device. Has a life duration equal to the amount of time the session took.
NID: Third party cookie used by reCAPTCHA, an additional security measure that is sometimes used when logging into Stripe. Has a life duration of 6 months.
You may disable necessary cookies by changing the settings of your browser, but this will affect how our website works. If you have any question concerning our use of cookies, please read our Privacy Notice.
Alternatively, you can also contact us at the following email address: hey@healphant.com